BPO That Speaks to Every Voter & Customer

BCX runs bilingual English-Hindi call centre operations with professional IVR and pre-recorded messaging. We offer special packages for political parties, leaders and election campaigns.

Our Services

End-to-end BPO, ITES, integrations and software services for businesses, political parties and public outreach.

Bilingual English-Hindi Calling

Bilingual English-Hindi Calling

Reach voters and customers in the language they are most comfortable with. Fluent, accent-neutral agents handle calls in English and Hindi for better engagement.

IVR & Recorded Messages

IVR & Recorded Messages

Pre-recorded voice messages, automated IVR flows, and outbound voice broadcasts. Perfect for voter awareness, reminders, surveys and campaign announcements.

Political Campaign Calling

Political Campaign Calling

Targeted voter outreach, booth-level follow-up, voter registration drives and survey campaigns. We help political parties and candidates scale their ground game.

Special Offer for Political Leaders

Special Offer for Political Leaders

Flat 20% off for the first 30 days for political parties, MLAs, MPs and local candidates. Includes Hindi+English calling, IVR recording and real-time reporting.

CTI & Salesforce Integration

CTI & Salesforce Integration

Connect your telephony and CRM. We build Salesforce, HubSpot and custom CTI integrations that give agents full customer context on every call.

Microservices & Cloud

Microservices & Cloud

Modern, scalable software built with microservices, APIs, containers and cloud-native architecture. We use the latest technology to deliver fast and reliable systems.

Inbound & Outbound BPO

Inbound & Outbound BPO

Customer support, lead generation, telemarketing, appointment setting, complaint resolution and live chat by trained agents for UK, US and Indian markets.

ITES, Software & AI Call Center

ITES, Software & AI Call Center

Custom software, CRM integrations, data processing, voice bots, chatbots, sentiment analysis and smart call routing to reduce cost and improve experience.